KEY PURPOSE OF JOB
The Commercial Sales Lead is an experienced commercial professional responsible for developing customer relationships and generating profitable sales across NewSpace Systems’ international markets. The role focuses on managing strategic customer accounts, identifying and converting business opportunities, and delivering agreed commercial objectives. Working closely with Marketing, Engineering and Operations, the Sales Lead ensures that customer needs are understood, opportunities are progressed effectively and sustainable business growth is achieved.
KEY TASKS
Responsibilities:
Managing and developing a portfolio of customer accounts, with responsibility for achieving agreed sales, order intake and gross margin targets.
Developing and executing account plans for key customers, identifying growth opportunities, strengthening relationships and increasing share of wallet.
Identifying, qualifying and progressing new business opportunities, building a healthy pipeline and converting opportunities into orders.
Building and maintaining strong relationships with customer stakeholders at operational, technical, procurement and senior management levels.
Working closely with Marketing to identify target customers, support lead generation and convert market opportunities into sales.
Managing customer engagement and commercial negotiations, including the preparation and follow-up of quotations, proposals, pricing and contractual terms.
Coordinating with Engineering and Operations teams to ensure customer requirements are understood and proposed solutions are technically and commercially appropriate.
Maintaining accurate sales forecasts, budgets and CRM records, and providing regular reports on account performance, pipeline development and commercial risks.
Monitoring market trends, customer requirements and competitor activity, and translating insights into account plans and actionable sales opportunities.
Ensuring timely, professional follow-up on customer enquiries and opportunities, and consistently applying the company’s sales processes and tools.
Awareness and understanding of export governance, compliance and constraints.
Representing NewSpace Systems at customer meetings, trade shows and industry events, identifying prospects and developing relevant business relationships.
Local/international travel to customers, trade shows and industry events as required.
QUALIFICATIONS & EXPERIENCE
Qualifications:
Masters’s degree in Business, Commerce, Engineering or a related discipline.
Required experience:
Minimum of 8 years’ experience in sales, business development or commercial account management, preferably in a B2B environment.
Experience in a high-tech, internationally focused industry, such as aerospace, space, defence or a similar advanced technology environment, will be advantageous.
Additional requirements:
Valid driver’s license.
Valid passport with the ability to travel internationally when required.
Competencies and skills:
Demonstrated commercial maturity and sound judgement, with the ability to manage customer accounts and opportunities independently.
Strong commercial acumen, including experience in pricing, negotiation, contract management and margin optimisation.
Excellent communication, presentation, negotiation and relationship-building skills.
Strategic and analytical thinker, able to assess markets, prioritise opportunities and develop effective account plans.
Strong planning, organisation and time-management skills, with the ability to manage multiple accounts and priorities.
Results-driven, proactive and accountable, with a strong focus on achieving commercial targets.
Customer-focused, with the ability to build trusted long-term relationships and understand customer needs.
Collaborative and adaptable, able to work effectively across commercial, technical and operational teams in a fast-paced environment.
Proficient in Microsoft Office, ERP and CRM systems, with strong reporting, forecasting and pipeline management capabilities.